We accept the following payment methods:

- Credit card (Master / Visa)

- PayPal

- Prepayment by bank transfer

- Delivery on account (by arrangement)

Deliveries are made by DHL and incur additional charges based on weight and quantity.

Each product is printed and embroidered by us. Depending on the quantity, we need 1-7 business days for the product to be ready for shipping.

Delivery times can take 1-4 days in Germany and up to 2-3 weeks internationally.

However, this depends entirely on the shipping provider. We only work with DHL, and all our packages are insured. Use the tracking information we provide to track your package's progress.

By arrangement, the order can also be picked up directly on site.

Simply use our contact form or send us an email to: info@meltedheart.de

Alternatively, you can reach us by phone at 0171/8277853 from Mon-Fri, 10:00-18:00